Policies

Payment Methods – We accept payment in the form of Visa, MasterCard and Discover.

Order Tracking – Once you place an order, an email with your order number will be sent to you. Orders are shipped within 48 hours; however, most are shipped the same day. Once your item has been shipped, will receive an email with your FedEx confirmation number for tracking.

Delivery Areas – We currently only ship within the U.S.

Shipping errors – Shipping errors are handled immediately. If you see an error when you receive your confirmation email, please contact us and we will make the corrections.  If you realize you sent incorrect information after we ship an item, any charges from Fed-Ex would be charged to your account with YardBirds.

Damaged Item- If you receive a damaged item from Fed-Ex, we will reship another item at no charge to you. We ask that you hold onto the item for 7 business days in case Fed-Ex picks up the damaged item.  We must be contacted on shipping damages within 10 days from the day the order was shipped, otherwise no credit will be able to be given on freight claimed damages.